Disability Services

/Disability Services
Disability Services2018-08-20T08:46:23+00:00
AccessAbility Services

Emphasizing Equal Access to Education and Magnifying Student Ability

Welcome to the Disability Services web page. We are here to assist students with identified disabilities in making their experience at Wilkes Community College both successful and accessible. This website will provide information to guide you in accessing services and accommodations you may need. Most of your questions can be answered by exploring the links on this website; however, feel free to contact us. We are here to answer any disability related questions and provide guidance throughout your time at WCC.

The Disability Services office is located in the Student Success Center in Thompson Hall. The director’s office is in room 252A and the Disability Resource Center (DRC) is in room 254.

Resources available in the Disability Resource Center (DRC) include:

  • Extended test taking time
  • A quiet environment for testing
  • Recorders for use in classroom
  • Information about adaptive equipment such as magnification equipment
  • Books in alternative format

Mission Statement

The mission of Disability Services is to ensure equal access to Wilkes Community College classes, programs, facilities, services, and activities to otherwise qualified students with documented disabilities. Wilkes Community College seeks to comply fully with the Americans with Disabilities Act and the Rehabilitation Act. The goal of Disability Services is to magnify student ability and enhance disability awareness and understanding among students, faculty, and staff of the college.

We further strive to facilitate a transition of students with disabilities from high school to college to the workplace.


Note: Some accommodations take longer than others. Please make your request in writing at least 3 weeks in advance.

Complete an application to be accepted for enrollment at Wilkes Community College.
Make an appointment to meet with the director of Disability Services for accommodations of placement tests, orientations, in the classroom, and while testing at 336-838-6212 or 336-838-6560.

Before your appointment, it can be helpful to complete the Wilkes Community College Accommodation Request Form.

If you have documents that demonstrate your disability such as a psycho-educational assessment from a licensed psychologist for learning disabilities or a statement from a medical doctor for physical limitations, bring them to the appointment. If those documents aren’t readily available, we can provide further guidance during your appointment.

If you need accommodations for placement testing, please plan ahead and contact the Disability Services office at least two weeks before you schedule your placement test and orientation. The earlier the better, to make sure that your needs are met.

If you have a hearing impairment or vision impairment you may request an individual orientation with a reader or interpreter by contacting the Disability Services office with advance notice of at least two weeks.

All students requesting accommodations will meet with the director of Disability Services to determine an accommodation plan. This is an interactive meeting and the student’s input regarding their current limitations is extremely helpful in making determinations. This is an important first step in the student’s learning to advocate for themselves.

Assistive Technology

  • Books in Alternative Format
  • Dragon NaturallySpeaking
  • Livescribe Pens
  • Magnification Equipment (example: CCTV)
  • Read&Write
  • Voice Recorders
  • ZoomText


Service animal: As stated in the American’s Disability Act (ADAAA), a service animal is a dog or miniature horse that performs a task that assists with its handler’s disability. All service animals are permitted to accompany their owners in any space that is open to the public but work solely for their handlers despite being placed in social environments.

Emotional support animal (ESA): An ESA provides a therapeutic benefit for its owner and is prescribed by a licensed clinical professional or health care provider. ESAs are typically cats or dogs but can be any type of animal.

Therapy animal: A therapy animal is trained to provide a therapeutic benefit to individuals other than its handler. They often work in hospitals, schools, or psychotherapy offices. Therapy animals are not allowed on WCC property unless prior approval has been given.



If you bring a service animal or ESA to campus, you must comply with the following rules:

  • Animal must be under your control at all times.
  • You must take effective action should your animal stray from behavioral expectations.
  • You are responsible for cleaning up after your animal while on campus.
  • Animal must be clean and well-groomed in order to minimize odor and shedding; if odor or shedding is offensive to others in the classroom, you may be requested to bathe the animal prior to its return to class.
  • Dogs must wear a rabies tag.
  • The owner is financially responsible for damages occurred by the service animal or ESA.
  • ESAs must be registered with the Office of Disability Services before the animal arrives on campus.

WCC Community

Members of the WCC community shall:

  • Only ask two questions: Is the animal required due to a disability? What job or task is the animal trained to perform?
  • Allow a service animal and ESA to accompany the owner at all times and everywhere on campus except where listed in restricted areas
  • Not touch or feed a service animal or ESA
  • Not deliberately startle an animal
  • Not separate or attempt to separate a service animal or ESA from its owner

Restricted Areas

WCC campus may prohibit the use of service animals or ESAs in certain locations due to health or safety restrictions. Such restricted locations include but are not limited to:

  • Food preparation areas
  • Mechanical rooms/custodial closets
  • Wood/metal/machine shops
  • Areas where protective clothing is necessary
  • Other areas where the animal’s presence may constitute a danger, or a fundamental alteration of the program or activity conducted in the area

Access to restricted areas may be granted on a case-by-case basis by contacting the Office of Disability Services.

Removal of Animal

WCC has the authority to remove a service animal or ESA from the campus or facilities if the animal:

  • Becomes unruly or disruptive, unclean and/or unhealthy
  • Has behavior or a condition that poses a direct threat to the health or safety of others
  • Causes a fundamental alteration to the college’s services, programs, or activities

If such behavior or condition persists, the owner may be directed not to bring the animal into public campus areas until the problem is rectified.

Conflicting Disabilities

If a student with a conflicting disability comes into contact with a service animal or ESA, Disability Services will consider all facts surrounding the issue and work toward a resolution. Conflicting disabilities may include:

  • Allergic reactions
  • Asthma
  • Anxiety
Disability Services

Image of Renee Macemore
Renee Macemore
Director of Disability Services
Phone: 336-838-6560
Fax: 336-903-3209

For an appointment, contact Renay Billings at 336-838-6212 or rhbillings653@wilkescc.edu.

Hours and Information

Monday through Thursday: 8 a.m.-5 p.m. for regular tests and quizzes.
Friday: 8 a.m. to 3 p.m.
Office hours may be extended to accommodate student needs for specific situations and during final exams.
Call Renay Billings at 336-838-6212 for an appointment.

Academic Calendar

september 2018

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