Care Team

See Something. Say Something.

If you observe or are made aware of student behavior that leaves you feeling concerned, worried, or alarmed, trust your instincts and say something. The Care Team can assist with the student of concern and, in some cases, provide you with suggestions as to how you can assist the student directly.

Examples of concerning behaviors include the following:

  • Unusual or abrupt changes in behaviors or patterns;
  • Extreme reaction to a loss or traumatic event;
  • Preoccupation with weapons, violent events, or persons who have engaged in violent acts;
  • Uncharacteristically poor performance;
  • References to harming others or planning a violent or destructive event;
  • Evidence of depression, hopelessness, or suicidal thoughts/plans;
  • Inappropriate responses such as prolonged irritability, angry outbursts, or intense reactions;
  • Strained interpersonal relations, isolating behaviors, or low self-esteem;
  • Significant change in life circumstances such as loss of job or relationship.

Source: Implementing Behavioral Threat Assessment on Campus: A Virginia Tech Demonstration Project, Marisa R. Randazzo, Ph.D., Ellen Plummer, Ph.D., November, 2009.

Anyone can report alarming, problematic, worrisome, and/or disruptive behavior to the Care Team by speaking directly to a team member, submitting an online form, or by calling Campus Police. Once a report is submitted, the report will be forwarded to the chair of the Care Team and the Chief of Police.

A Care Team member will reach out to you as soon as possible. For questions regarding the Care Team process, please call the Dean of Instructional Support Services at 336-838-6535.

Please note that this is not an all-inclusive list. The Care Team is always readily available to discuss scenarios concerning a student’s well-being and safety.

Reporting information to the Care Team may assist in the observation of a larger pattern of behaviors. When in doubt, please submit a report and allow the Care Team to review.

Report Concerning Student Behavior

If there is an immediate threat, call Campus Police at 336-838-6275 or call 911.
Report

Care Team Members

The purpose of the Care Team is to serve as a resource for students, faculty, and staff who have concerns regarding alarming, problematic, worrisome, and/or disruptive student behavior. The team uses a proactive approach to discuss potential problems, intervene early, and develop appropriate courses of action for referred students. The goal is to support students who may be in distress and/or whose behavior is of concern to others before situations rise to crisis levels.

Core Team

Image of Angela Roten
Angela Roten, MA
Dean of Instructional Support Services
Phone: 336-838-6535
awroten402@wilkescc.edu
Image of Elisabeth Blevins
Elisabeth Blevins, MA
Dean of Enrollment Services
Phone: 336-838-6145
ekblevins580@wilkescc.edu
Image of Earl Byrd
Earl Byrd, MS
Chief of Police
Phone: 336-838-6481
vebyrd213@wilkescc.edu
Image of Amber Cook
Amber Cook, MSW, LCSWA
Counselor
Phone: 336-838-6229
alcook636@wilkescc.edu
Image of Ashley Winkler
Ashley Winkler, MSA
Director of Ashe Campus
Phone: 336-903-3116
amwinkler395@wilkescc.edu
Image of Scott Johnson
Scott Johnson, EdS
Associate Vice President of Instructional Support & Student Services
Phone: 336-838-6141
sajohnson366@wilkescc.edu
Image of Kristen Macemore
Kristen Macemore, MBA
Vice President of Instruction/Chief Academic Officer (CAO)
Phone: 336-838-6427
khmacemore969@wilkescc.edu
Image of Renee Macemore
Renee Macemore, MS
Director of Disability Services
Phone: 336-838-6560
Fax: 336-551-9459
rmmacemore052@wilkescc.edu
Image of DeeAnna Parker
DeeAnna Parker, MA
Director of Career and College Readiness
Phone: 336-903-3235
dcparker538@wilkescc.edu
Image of Talina Pipes
Talina Pipes, MS
Director of Alleghany Center
Phone: 336-903-3144
tlpipes811@wilkescc.edu
Image of Mike Roope
Mike Roope, EdS, LCMHC
Director of Student Support Services/Counselor
Phone: 336-838-6147
msroope085@wilkescc.edu
Image of Erin Smith
Erin Smith, BSW
Director of Resource Connections and Social Worker
Phone: 336-838-6290
ecsmith460@wilkescc.edu

Image of Tammy Beck
Tammy Beck, MA, CNMT
Dean of Health Sciences
Phone: 336-838-6496
tlbeck371@wilkescc.edu
Image of Mindy Blackburn
Mindy Blackburn, MEd
Academic Advisor/ACA Instructor
Phone: 336-838-6488
mkblackburn197@wilkescc.edu
Image of Bekah Gardner
Bekah Gardner, MA
Director of College Access
Phone: 336-838-6492
rkgardner419@wilkescc.edu
Image of Tammy Griffin-Garcia
Tammy Griffin-Garcia, MM
Chair of Arts/Music/Humanities and Social Sciences
Phone: 336-838-6236
tjgriffin918@wilkescc.edu
Image of Jamie Reavis
Jamie Reavis, AAS
Chair of Transportation Technologies/Lead Instructor of Collision Repair
Phone: 336-838-6192
ljreavis691@wilkescc.edu
Image of Miranda Roark
Miranda Roark, MA
Director of Financial Aid
Phone: 336-838-6462
mnroark754@wilkescc.edu
Image of Amanda Wiles
Amanda Wiles, MS
Lead Instructor of Criminal Justice
Phone: 336-838-6123
ajwiles321@wilkescc.edu

Purpose and Goals

Purpose

The purpose of the Care Team is to serve as a resource for students, faculty, and staff
who have concerns regarding alarming, problematic, worrisome, and/or disruptive
student behavior. The team uses a proactive approach to discuss potential problems,
intervene early, and develop appropriate courses of action for referred students. The
goal is to support students who may be in distress and/or whose behavior is of concern
to others before situations rise to crisis levels.

Goals

  • To educate the WCC campus about behaviors which are a cause for concern.
  • To promote a culture of reporting concerning behavior within the campus community.
  • To develop strategies to proactively address concerning behavior.
  • To provide resources and support to students of concern, as appropriate.
  • To increase employee and student awareness of the purpose of the Care Team.

The Care Team is made up of members from Instructional Support and Student
Services, Instruction, and Campus Police. Members are chosen based on their relevant
experience in dealing with behavioral issues and their responsibilities within the
institution.
The Care Team is not an administrative, treatment, or disciplinary group. The Care
Team does not directly adjudicate, discipline, or impose sanctions against any member
of the campus community, nor does it provide or mandate treatment.
In an emergency or situations that are deemed urgent, the initial contact for staff,
faculty, and students should be Campus Police or 911.

Anyone can report concerning or threatening behavior to the Care Team by speaking
directly to a team member, submitting an online form, or by calling Campus Police.
Once a report is submitted, the report will be forwarded to the chair of the Care Team
and the Chief of Police. The reports are stored in an electronic shared file, only
accessible by Care Team members. To the extent possible, the college will keep all
information relating to reports confidential.

The Care Team has established a website for the purposes of providing information to
the college community and for reporting concerning behaviors. The webpage is available
at www.wilkescc.edu/CARE and includes the following:

  • Description of the Care Team
  • List of Care Team members, including contact information
  • List of concerning behaviors that should be reported
  • A link to the online reporting form

The Care Team chair, or designee, will be responsible for maintaining the website.

  • Provide a centralized reporting location for instances of concerning behavior.
  • Serve as a resource to assist faculty, staff, and students in proactively addressing concerning behaviors before situations rise to crisis levels.
  • Assess and investigate all reports submitted to the team.
  • Develop an intervention plan that effectively addresses the situation through appropriate campus resource referrals and off-campus referrals.
  • Monitor situational progress and provide those involved with appropriate campus and community resources.
  • Evaluate the effectiveness of the intervention.
  • Provide training for faculty, staff, and administrators on how to assist students of
    concern.

The Care Team meets bi-weekly throughout the regular academic year and as needed
during the summer term.

The main purpose of these meetings is to assess situations brought to the attention of
Care Team members by employees or students seeking non-emergency guidance on
alarming, problematic, worrisome, and/or disruptive student behavior.

Meeting discussions are intended to inform Care Team members about the types of
issues raised on campus, emerging trends, coordination of services, and the availability
of appropriate internal or external resources. Care Team members also review and
discuss other topics relevant to the Care Team purpose, such as legal and ethical
issues and confidentiality concerns.

The Care Team works to provide confidential, respectful, and proactive support of
students. In many cases, intervention details beyond immediate safety information may
not be provided to the reporting party unless an exception to confidentiality exists.

The Care Team will receive reports of students who are exhibiting concerning, alarming,
problematic, worrisome, and/or disruptive behaviors. The team may recommend any of
the following actions as part of an intervention plan:

  • Refer to the college counseling center and or community counseling resources
    for assessment;
  • Forward information to a conduct officer and/or designee when the student of
    concern has engaged in behavior that be may in violation of the Code of Student
    Conduct;
  • Forward information to the Title IX Coordinator and/or a Deputy Title IX
    Coordinator when a student of concern has engaged in behavior that may be in
    violation of the college’s Title IX Sex Discrimination and Harassment Policy;
  • Forward information to Campus Police when a student of concern has engaged
    in behavior that may be in violation of local, state, or federal law;
  • Consider, within FERPA guidelines, notifying parents, guardians, and/or
    emergency contact;
  • Make recommendations to appropriate college personnel regarding conditions for
    an individual to return as an active member of the college community.

The Care Team and the Care Team website are valuable tools available to students,
faculty, and staff to help keep the campus safe. The actions and responsibilities of the
team do not replace those of emergency responders or the police. In emergency
situations, immediately report the information to Campus Police or call 911. Remember,
if you see something, say something.