WCC Prowler

This summer, the WCC IT department will be upgrading the wireless system on campus to have higher performance as well as greatly improving its security. The system is completely new, and there are a few things that everyone needs to be aware of.

The first thing you will notice is two new networks in the air: WCC and WCC-Public. WCC is meant for WCC students, as well as employees. The WCC network requires authentication, and based on your status as a student or employee, it will enforce the proper security rules on your device. WCC-Public is intended to be for guests only, and as such has limited speed and very short connection time.

A few caveats that you need to be aware of before connecting:

Personal Devices
1) If you join WCC on a personal device (such as a phone, iPad, laptop, etc.) it will give you an error after you authenticate telling you that it could not verify the server, or ask if you are sure you want to connect, depending on the device. This error is normal behavior since we currently cannot deploy the required pre-configuration to eliminate this error. After accepting the error, your device will connect to the WiFi as expected.

Password Change
2) A personal device, such as a phone, tablet, or laptop, stores your login credentials when you authenticate. If at some point you decide to change your password, or a password change is required, you will need to forget or remove WCC and add it back since it will be trying to use the stored login information.

Publicly Available WiFi
3) The WCC-Public network is intended for outside access only, and will provide limited access to internal resources. It also contains a pop-up on connecting, much like at a hotel or conference center, that requires the user to accept terms before connecting.

If you are here with us this summer, you will see the new networks start popping up in different places as we progress with the update. If you run into any issues, please submit a ticket with WCC Prowler. We hope that you will enjoy the new wireless.