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COVID-19 Reporting Form

ANNOUNCEMENTS

Annual Security Report, Consumer Information Disclosure and FERPA Announcement

Federal regulations require that educational institutions provide specific information each semester to students and employees.  The following notice is concerning the Annual Security Report, Consumer Information, and FERPA. Annual Security Report (ASR)Federal regulations require that ...

Reduced Cost Internet

The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) program to help low-income households pay for internet service and connected devices like a laptop or tablet. Learn ...

WCC Apps

Get the new exclusive mobile app for WCC Moodle! Download Open LMS from the App Store. Get your college emails right on your phone with the Outlook App. Download the latest app from the App ...

EVENTS

  • September 19 – December 5New and Returning Student Advising and Registration for Wintermester
  • October 19 – December 162nd 8-Week Block Fall Semester
  • November 7 – December 20New and Returning Student Advising and Registration for Spring Semester (16-Week and 1st 8-Week Block)
  • November 7 – January 5Online Registration for Currently Enrolled Students for Spring Semester (16-Week and 1st 8-Week Block)
  • November 7 – March 7Online Registration for Currently Enrolled Students for Spring Semester (2nd 8-Week Block)
  • November 7 – May 25Online Registration for Currently Enrolled Students for Summer Term (8-Week and 1st 4-Week Block)
  • November 7 – June 23Online Registration for Currently Enrolled Students for Summer Term (2nd 4-Week Block)
  • November 7 – July 6Online Registration for Currently Enrolled Students for Summer Term (5-Week Block)
WCC Calendar

HOW DO I…?

Use your college email address to access WCC accounts unless instructed otherwise. Users are prompted to enter a current password and a second authentication method. Be sure to first enroll in multi-factor authentication (MFA).

Students receive a letter containing their college User ID and initial password. (UserID example: jdstudent123)  Your college email is your UserID@students.wilkescc.edu.

If you did not receive the letter, click here to retrieve your User ID. Enter the information requested, including your last name and the personal email address provided in your application. Your User ID will be emailed to the personal email address.

Multi-Factor Authentication (MFA) requires users to provide additional authentication when accessing WCC resources or changing security preferences.  These methods are in addition to a password.  Users must have at least two methods for MFA and Password Reset.

New users will be prompted by our organization to add MFA to Office 365 the first time they log in.  Users can continue with the Authenticator App or opt for another method.  If you know your college email address and current password, sign into https://www.office.com/ and setup MFA today.

Options include:

  • Authenticator App (available from the Google Play Store or the Apple App Store)
  • Phone (we recommend text to phone for most users)
  • Alternative phone
  • Email address (must be an email address from outside WCC, such as a personal email address)
  • Security Questions

It is recommended setup security questions as a third option encase you lose access to any accounts or devices. Users can add additional methods to their account.  Sign into https://myprofile.microsoft.com/ to update or add additional security methods.   Users must have at least two methods for MFA and Password Reset.

video tutorial of this process is available.

If you are unable to sign in or need assistance, submit a Prowler Help Desk ticket.

Users can reset their own passwords after they set up security methods in Office 365.  If you have not enrolled in MFA and Password Reset, see those instructions above.

  1. To reset a password, go to Office 365 Password Reset link on the Prowler page.
  2. Enter your WCC email address.
  3. Respond to the security Captcha by following the prompts on your screen.
  4. Create a new password.

video tutorial of this process is available.

If you are unable to reset your password, submit a Prowler Help Desk ticket.

Self-Service is an online tool that provides students with real time, up-to-date, confidential access to specific college information. Students may search for course sections, view class schedules, check final grades, print an unofficial transcript, and view account status (holds/fines due, tuition and fees due). Students will register online via Self-Service during registration periods.

Every 180 days, you will be asked to confirm and/or update your mailing address, email address, phone number, and emergency contact information before you will be allowed to register.

  1. Sign into Self-Service
  2. Click on the User Options icon and then click on User Profile.
  3. If your mailing address, email address, and phone number are correct, then click the Confirm button for each one. If you need to update information, follow the appropriate step(s) below:
    • To edit your mailing address, click the Add New Address button.
    • To add an email address, click the Add New Email button.
    • To add a phone number, click the Add New Phone button.
    • To edit an email address and/or phone number, click on the pencil icon.
    • To delete an email address and/or phone number, click on the X icon.
  4. To update and confirm your emergency contact information, click on the User Options icon and then click on Emergency Information.
  5. If your emergency contact information is correct, click the Confirm button. To update your emergency contact information, follow the appropriate step(s) below:
    • To add an emergency contact, click the Add New Contact button.
    • To edit an emergency contact, click on the pencil icon.
    • To delete an emergency contact, click on the X icon.
  1. Sign into Self-Service
  2. Click on Student Planning.
  3. Click on Plan your Degree & Register for Classes.
  4. Type in the course you would like to register for in the search box. (Note: If you do not know the exact course number, you can just enter the subject (ex. ENG).
  5. Press Enter or click on the magnifying glass to search.
  6. Filter to show only the sections for the term you wish to register for by clicking on that Term. You can also filter by Locations, Days of Week, Instructor, etc.
  7. Click View Available Sections for the course you wish to register for.
  8. Scroll down to find the section you would like to register for, and then click Add Section to Schedule.
  9. Click on Add Section to add the course to your schedule. Note: If this page shows any requisites listed, this does not necessarily mean you do not have the requisites needed to take the course. This section is just informational. If you do not have the requisites needed to take the course, then you will receive an error message informing you that you do not meet the requisites for the course when you click the Register Now button in step 16.
  10. Repeat Steps 6-11 until you have added all your courses to your schedule.
  11. Click on Student Planning.
  12. Click on Plan & Schedule.
  13. Click on the Right Arrow to advance your schedule to the semester you are registering for.
  14. To register for the courses on your schedule, click Register Now.
  15. You have completed registration when your courses turn green.

Click here for a video tutorial on how to register.

  1. Sign into Self-Service.
  2. Click on Register. Important: You must first have added courses to your schedule before the quick registration option will appear. The quick registration option will also not appear if you have a hold on your account or if you do not meet registration eligibility. If you have added courses to your schedule and the quick registration option does not appear, go to Student Planning > Plan your Degree & Register for Classes to view any holds or eligibility issues that are preventing you from registering.
  3. Select each course in each term that you would like to register for.
  4. Click the Register button. Note: If you are not eligible to register, you will receive a message telling you what is preventing you from registering.
  5. You have now completed registration. Click Go to Schedule to view and print your schedule.

While selecting courses to add to your schedule,  you may select a course that overlaps with another course you selected. You can select another section for either of the courses that overlap directly from your schedule by following the steps below.

  1. Click on View other sections on either of the courses that overlap. This will cause the other sections to appear on your schedule so you can see which sections fit into your schedule.
  2. Click on the section that fits in your schedule. Note: There may be more than one page of sections, so you will need to advance to the next page to view the rest of the sections.
  3. Click Add Section.
  4. Click the X beside the course that conflicts with your other course to remove it from your schedule. Note: if you click the X on the course shown on the calendar view of your schedule, you will still need to click the X beside the course name in the left-hand pane to fully remove the course from your schedule.
  5. Click Register Now.
  6. You have completed registration when your courses turn green.
  1. While viewing your schedule, click Print.
  2. Press CTRL + P, or go to File and select Print in your web browser.

During the Drop/Add period, you can add and drop your courses using Self-Service.

If you are wanting to add AND drop a course, please follow the instructions below to avoid being charged a 25% penalty:

  1. Sign into Self-Service.
  2. Click on Student Planning.
  3. Click on Plan your Degree & Register for Classes.
  4. Type in the course you would like to register for in the search box. (Note: If you do not know the exact course number, you can just enter the subject (ex. ENG).
  5. Press Enter or click on the magnifying glass to search.
  6. Filter to show only the sections for the term you wish to register for by clicking on that Term. You can also filter by Locations, Days of Week, Instructor, etc.
  7. Click View Available Sections for the course you wish to register for.
  8. Scroll down to find the section you would like to register for, and then click Add Section to Schedule.
  9. Click on Add Section to add the course to your schedule. Note: If this page shows any requisites listed, this does not necessarily mean you do not have the requisites needed to take the course. This section is just informational. If you do not have the requisites needed to take the course, then you will receive an error message informing you that you do not meet the requisites for the course when you click the Update button in step 19.
  10. Repeat Steps 6-11 until you have added all your courses to your schedule.
  11. Click on Student Planning.
  12. Click on Plan & Schedule.
  13. Click on the Right Arrow to advance your schedule to the semester you are registering for.
  14. Click on the Drop button on the course you wish to drop.
  15. Select the section(s) you wish to drop.
  16. Select the section(s) you wish to add.
  17. Click the Update button to drop and add your courses.

If you ONLY want to ADD a course:

  1. Follow Steps 1-15 above.
  2. Click Register Now.
  3. You have completed registration when your courses turn green.

If you ONLY want to DROP a course:

  1. Sign into Self-Service.
  2. Click on Student Planning.
  3. Click on Plan your Degree & Register for Classes.
  4. Click on the Right Arrow to advance your schedule to the semester you are registering for.
  5. Click Drop on the course(s) you wish to drop in the left-hand pane.
  6. Click Update.
  7. Click the X beside the course to remove it from your schedule. Note: If you click the X on the course shown on the calendar view of your schedule, you will still need to click the X beside the course name in the left-hand pane to fully remove the course from your schedule. If you do not remove the course or section from your schedule, you will be re-registered for that course or section when you try to register for another course or section.
  8. Click Remove.
  9. You have now dropped the selected course(s).
  1. Sign into Self-Service.
  2. Click on Student Planning.
  3. Click on View Your Progress/Go to My Progress. Note: If you are in more than one program (Degree, Diploma, Certificate), use the arrow buttons to advance to the program you are wanting to view.
  4. You are now able to view your progress toward degree completion.

View a New Program is a tool that allows you to see how the credits and courses you have already earned will apply to a different program (degree, diploma, certificate). You will be able to perform a “what-if” to see how long it would take you to complete another program.

  1. Sign into Self-Service.
  2. Click on Student Planning.
  3. Click on View Your Progress/Go to My Progress.
  4. Click on the View a New Program button.
  5. Select the program from the list that you would like to view. Note: You can type the name of the program you are looking for into the search box.
  6. Click the View Program button to view your progress toward that program.

The new program you have viewed will not stay in your My Progress. Each time that you wish to see how your credits will apply to another program, you will need to repeat the process above. This process will not change your current program, nor will it open a new program. If you wish to change your program or open a new program, you must do so by filling out the Change of Program E-form (available by clicking the E-Forms icon on Prowler) or by going to Student Services.

  1. Sign into Self-Service.
  2. Click on Grades.
  3. Click the desired term to expand.