WCC Prowler
Student Resource Portal

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ANNOUNCEMENTS

1098-T Forms

The 2022 1098-T forms for Wilkes Community College are available through Self-Service. For more information regarding educational tax credits and what is considered qualified tuition/fees, visit the IRS website. Please note that college personnel may not ...

Annual Security Report, Consumer Information Disclosure and FERPA Announcement

Federal regulations require that educational institutions provide specific information each semester to students and employees.  The following notice is concerning the Annual Security Report, Consumer Information, and FERPA. Annual Security Report (ASR)Federal regulations require that ...

Reduced Cost Internet

The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) program to help low-income households pay for internet service and connected devices like a laptop or tablet. Learn ...

WCC Apps

Get the new exclusive mobile app for WCC Moodle! Download Open LMS from the App Store. Get your college emails right on your phone with the Outlook App. Download the latest app from the App ...

EVENTS

  • November 7 – May 25Online Registration for Currently Enrolled Students for Summer Term (8-Week and 1st 4-Week Block)
  • November 7 – June 23Online Registration for Currently Enrolled Students for Summer Term (2nd 4-Week Block)
  • November 7 – July 6Online Registration for Currently Enrolled Students for Summer Term (5-Week Block)
  • March 1 – 31Advising for Currently Enrolled Students for Fall Semester
  • March 9 – May 82nd 8-Week Block Spring Semester
  • April 3 – 5Priority Online Registration for Currently Enrolled Students for Fall Semester
  • April 4Last Day to Withdraw from a Course (16-Week Classes)
  • April 4 – May 25New and Returning Student Advising & Registration for Summer Term (8-Week and 1st 4-Week Block)
WCC Calendar

HOW DO I…?

Use your college email address to access WCC accounts unless instructed otherwise. Users are prompted to enter a current password and a second authentication method. Be sure to first enroll in multi-factor authentication (MFA).

Students receive a letter containing their college User ID and initial password. (UserID example: jdstudent123)  Your college email is your UserID@students.wilkescc.edu.

If you did not receive the letter, click here to retrieve your User ID. Enter the information requested, including your last name and the personal email address provided in your application. Your User ID will be emailed to the personal email address.

Multi-Factor Authentication (MFA) requires users to provide additional authentication when accessing WCC resources or changing security preferences.  These methods are in addition to a password.  Users must have at least two methods for MFA and Password Reset.

New users will be prompted by our organization to add MFA to Office 365 the first time they log in.  Users can continue with the Authenticator App or opt for another method.  If you know your college email address and current password, sign into https://www.office.com/ and setup MFA today.

Options include:

  • Authenticator App (available from the Google Play Store or the Apple App Store)
  • Phone (we recommend text to phone for most users)
  • Alternative phone
  • Email address (must be an email address from outside WCC, such as a personal email address)
  • Security Questions

It is recommended setup security questions as a third option encase you lose access to any accounts or devices. Users can add additional methods to their account.  Sign into https://myprofile.microsoft.com/ to update or add additional security methods.   Users must have at least two methods for MFA and Password Reset.

A video tutorial of this process is available.

If you are unable to sign in or need assistance, submit a Prowler Help Desk ticket.

Users can reset their own passwords after they set up security methods in Office 365.  If you have not enrolled in MFA and Password Reset, see those instructions above.

  1. To reset a password, go to Office 365 Password Reset link on the Prowler page.
  2. Enter your WCC email address.
  3. Respond to the security Captcha by following the prompts on your screen.
  4. Create a new password.

A video tutorial of this process is available.

If you are unable to reset your password, submit a Prowler Help Desk ticket.