If you have never enrolled in the Microsoft password service, you will be prompted for more information when you sign into Office 365.
Click Step 2 or here for Office 365 https://login.microsoftonline.com/
Sign in with your college email and current, or default, password:
Set up alternative methods of communication so you can reset you password in the future. If you don’t wish to use the Microsoft Authenticator App, choose add another method. We recommend students setup security questions as one method.
Watch this video on how to Enroll in Password Reset
If Office 365 does not prompt you to enroll, you can still set up the alternative communication method in your Office profile.
Click here to access your Office 365 Profile. http://myprofile.microsoft.com/
Go to Security info, select add a method:
- Security Questions.
- Phone call
- Phone text
- Alternative Email (other than college email account)
We recommend you choose more than one method. You can also delete any old methods.
Following the instructions on the screen.
If you are unable to sign in or need assistance, submit a Prowler Help ticket.