State Authorization

State Authorization

U.S. Department of Education regulation 600.9(c) requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance education to students within that state.

Accreditation

WCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates.

Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
404-679-4500
www.sacscoc.org

Complaint Process

Click here to view a summary of WCC’s Student Grievance Process.

If you have a complaint, you should attempt to resolve the complaint through WCC’s Student Grievance Process.

If you have questions about WCC’s complaint process, please contact:

Image of Scott Johnson
Scott Johnson, EdS
Dean of Student Services
Phone: 336-838-6141
sajohnson366@wilkescc.edu

Wilkes Community College
PO Box 120
Wilkesboro, NC 28697

Students also may file a complaint at the state level or with WCC’s accrediting agency. Information about these complaint options is listed below. In most cases, the student is required to exhaust all complaint avenues by using the college’s internal procedure before a complaint can be filed at the state or accrediting agency level. As such, students are advised to first attempt to resolve complaints with WCC using the Student Grievance Process.

Students may also file a complaint against a SARA North Carolina institution.

You can contact SARA North Carolina at:

NCSEAA
Attn. Director of SARA North Carolina, NCSEAA
P.O. Box 41349
Raleigh, NC  27629
(855) SARA-1-NC (727-2162)
(919) 549-8614, ext. 4667
Email: complaint@saranc.org
www.saranc.org

WCC is a member of the North Carolina Community College System (NCCCS). Students located in North Carolina may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Students should review the NC Post-Secondary Student Complaint Policy, then complete the NC Post-Secondary Education Student Complaint Form.

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
223 S. West Street, Suite 1800
Raleigh NC 27603
Phone: 919-962-4558
Email: studentcomplaint@northcarolina.edu

NC Post-Secondary Education Complaints Website

If a student has evidence of an institution’s non-compliance with SACSCOC standards, policies, and procedures, the next step would be to file a complaint with WCC’s accrediting agency. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure (PDF). The contact information for SACS is:

Southern Association of Colleges and Schools Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: 404-679-4500

SACSCOC Website

Professional Licensure

Certain areas of study at WCC prepare students to sit for professional licensure or certification examinations that are required to work in North Carolina. If you are considering a program at WCC that leads to licensure or certification and you plan to work outside of North Carolina, please use the contact information on your desired program’s webpage to reach out and discuss available options.

Licensure by State

It is highly recommended you also contact the state in which you plan to practice to verify any state requirements before beginning your program.

Program Disclosures

You may view the disclosure for each program or certificate to know which WCC program curriculum meets or does not meet state educational requirements for professional licensure or certification.