Postition Duties - President
Jeff A. Cox, Ed.D.
Ed.D., University of North Carolina at Charlotte – Educational Leadership, 2001
M.S.A., Appalachian State University – Master of School Administration, 1998
B.S., Appalachian State University – English, Secondary Education, 1992
Thompson Hall, Office of the President
The President is assigned the following duties by the Wilkes Community College Board of Trustees:
- Exerts responsible and effective leadership in all aspects of the college
- Fosters the vision of being an effective learner-centered educational institution and a dynamic learning organization
- Complies with Federal and State laws and regulations, recommends college policies and procedures and maintains current manual
- Oversees and directs the development, presentation, and administration of the college budgets and advises the board of financial and budgetary needs of the college
- Responsible for the employment, orientation, development, and performance enhancement plans of all personnel including disciplining and or terminating personnel according to policy
- Assumes full administrative and management responsibility for all college programs, services, and activities and keeps the board informed on issues, needs, and operations of the college
- Continuously monitors and evaluates the institutional effectiveness of college programs and services
- Oversees the development and implementation of long range plans and facilities master plan
- Appoints lay advisory committees
- Responds to and resolves faculty, staff, and student inquiries, complaints, and appeals
- Represents the college to public officials, outside agencies, media, and the community at large
- Oversees the receipt of private donations, gifts, and bequests for the board; invests them and applies the proceeds consistent with statutory and regulations of the State Board of Community Colleges; and, maintains proper records of all such transactions
- Discharges any other duties delegated by the board
Postition Duties - Morgan Francis
Senior Vice-President of Finance & Administration
B.S.B.A., Appalachian State University
The Senior Vice-President of Administration oversees all aspects of college finance and budgeting, facilities services, human resources, information technology, campus security and auxiliary services.
The Administrative Services Team consists of the following departments that provide services to students, college faculty/staff and the community:
- Absher Bookstore
- Business Office
- Campus Security
- Facilities Services including custodial, maintenance and grounds
- Hospitality Services
- Human Resources/Payroll
- Information Technology
- John A. Walker Community Center
- Printing Services
- Shipping and Receiving
Vice President of Instructional Support & Student Services
Instructional Support & Student Services
M.A, Lesley College-Counseling Psychology
B.A, University of Massachusetts-Communications
Instructional Support and Student Services consists of:
- Instructional Support:
- Academic Support Center
- AccessAbility Services
- ACA Courses
- Career and College Promise
- GEAR Up
- Learning Resources
- Quality Enhancement Plan
- Veterans Services
- Wilkes Early College High School
- Work Based Learning
- Counseling and Career Services
- Employability Services
- Financial Aid
- Placement Testing
- Recruiting and Marketing
- Registration and Records
- Student Activities
Postition Duties - John Hauser
Dr. John Hauser
Vice President, Applied Career Technologies & Alleghany Center
Applied Career Technologies
Ed.D., Appalachian State University – Educational Leadership
M.Ed., North Carolina State University – Training & Development
B.S.E.T., University of North Carolina at Charlotte – Mechanical Engineering Technology
A.A.S., Surry Community College – Drafting & Design Technology
The Vice President of the Applied Career Technologies Division oversees curriculum instruction programs, Career & College Promise high school instructional programs, continuing education instructional programs, budgets and personnel, responsibilities and relationships to the North Carolina Department of Community Colleges, and relationships with community organizations including business and industry. The division is represented by the following curriculum programs: Applied Animal Science Technology, Applied Engineering Technology, Architectural Technology, Automotive Systems Technology, Building Construction Technology, Collision Repair and Refinishing Technology, Diesel and Heavy Equipment Technology, Horticulture Technology, and Welding Technology. Workforce development includes: Customized Industry Training, Small Business Center, and Workforce Investment Act (NC Career Works).
John Hauser was named vice president of the Applied Career Technologies Division in 2011; prior to then he served as Dean, Advanced Industrial and Health Technologies Division. He has 26 years of increasing responsibility in higher education administration and industry management. His experience includes securing funds and developing capital projects for instructional facilities; leading a collaborative economic development recovery program encompassing three counties known as the North Carolina Advanced Materials Cluster; and serving as a strategic planning consultant for higher education departments, county governments and professional boards. He received his doctorate in Educational Leadership from Appalachian State University, with his dissertation focusing on the N.C. Community College System critical success factor and the association with leadership styles practiced by presidents within the system. He has a distinct view of how the community college system works, being a graduate of Surry Community College, where he received his associate of applied science degree in Drafting and Design Technology in 1987. He furthered his education at the University of North Carolina at Charlotte with a bachelor of science in engineering technology in Mechanical Engineering Technology and a master of education degree in Training and Development from N.C. State. In addition to his degrees, Hauser completed the Future Community College Administrators Institute program at the University of N.C. at Chapel Hill and the Rural Economic Development Institute program. In his current position, he leads multiple divisions while implementing division strategic plans by enhancing student learning through the improvement of instructional technology and infrastructure. He has led a number of capital projects including a $2.6 million 16,000-square-foot McNeill Automotive Center and Collision Repair and Refinishing Technology Center, Applied Technology Center, Beacon Hall Renovation, and Randolph Hall Culinary Technology Renovation. In addition to other administrative roles in the community college system, Hauser has also been an instructor and worked in the private sector for industries as an engineer where he holds two United States Patents. He also serves as an Adjunct Professor at Appalachian State University in the Reich College of Education’s Higher Education program. He has authored numerous grants and been published in a number of academic journals as well.
V.P., Workforce Development & Community Education and Ashe Campus
Workforce Development & Community Education and Ashe Campus
B.A., University of Maryland—History
The Associate Vice President of the Ashe Campus and Alleghany Center oversees the operational, instructional, and student services functions for the satellite campuses located in the respective counties.
The Ashe Campus and Alleghany Center provide a wide range of curriculum and continuing education programming to meet the ongoing needs of the citizens of Ashe and Alleghany counties. The Ashe Campus offers the Associate in Arts program, along with Associate in Applied Science degrees in Applied Engineering, Accounting, Business Administration, Human Services Technology, and Associate Degree Nursing. Coursework in Criminal Justice Technology and Early Childhood are also offered at the campus. The Alleghany Center offers a full Associate in Arts curriculum and the Associate in Applied Science in Business Administration. Both Ashe and Alleghany also work closely with the respective high schools to provide a wide range of courses in the Career and College Promise program for high school juniors and seniors.
Both the Ashe Campus and Alleghany Center offer numerous continuing education courses, including Nurse Aide I, cosmetology, phlebotomy, fire and emergency services training, and medication aid, that lead to licensure and employment. Many other continuing education courses are also offered to meet the needs of the communities they serve. Additionally, both are heavily involved in the economic development of their counties, offering many courses that are customized to fit the needs of business and industry. Finally, both offer courses through the Small Business Center to address the needs of fledgling and experienced entrepreneurs and small business owners.
Basic skills courses are also offered at both the Ashe Campus and the Alleghany Center. Adult High School and adult high school equivalency courses at are offered, along with English as a Second Language and Compensatory Education.
The Ashe Campus and the Alleghany Center offer comprehensive support to students enrolled. These include the business office, financial aid assistance, counseling, student government, advising, and bookstore operations.
Postition Duties - Blair M. Hancock
Blair M. Hancock
Vice President of Instruction
M.A., Applachian State University—English and Community College Education
A.B., University of North Carolina at Chapel Hill—English and Secondary Education
The Vice President of Instruction provides leadership and supervision for the academic divisions in the coordination, planning, design, delivery, review, and evaluation of instructional programs. In addition, the Vice President of Instruction and the division deans, provide leadership for creating a quality learning-centered environment and recruitment, selection, orientation, mentoring, professional development, evaluation, and retention of faculty and staff for instructional areas. The academic division deans of Arts & Sciences, Business and Public Services Technologies, Health Sciences, and Industrial Workforce Development oversee all aspects of the instructional programs in their areas and supervise the program faculty. Well-qualified full- and part-time faculty develop and assess their courses and programs and teach seated, online and hybrid classes; lead instructors and chairs teach, develop semester schedules and book orders, and mentor faculty, as needed. Together, the instructional faculty and staff are responsible for student learning and academic success.
Postition Duties - Vice President of Information Technology/CIO
Vice President of Information Technology/CIO
A.S., Wilkes Community College – Information Technology
B.S., East Carolina Univeristy – Business Education, Information Technologies
M.S., East Carolina Univeristy – Technology Systems, Computer Networking Management
Lowes Hall Room 1716
The Vice President of Information Technology oversees all aspects of campus technology including; campus network and server infrastructures, instructional and online education technologies, LMS and ERP environments, VoIP, campus Email, emergency notification systems, mobile devices and PCs. The Information Technology team aspires to provide support, information, infrastructure, and innovative tools to achieve the highest level of technological literacy for students, faculty, and staff.
Postition Duties - Executive Director of Institutional Research, Planning and Effectiveness
Executive Director of Institutional Research, Planning and Effectiveness
MPA, Appalachian State University, – Public Administration
BS, Appalachian State University, – Political Science, Minor in Planning
218 Thompson Hall
The Executive Director of Institutional Research, Planning and Effectiveness oversees the collection and analysis of data and disseminates information to support institutional decision making and planning.
The Office has responsibilities in the areas of accreditation, institutional research, assessment, and planning. The staff collects and analyzes data regarding students; faculty and staff; facilities; and institutional programs, services, and operations. Reports generated from this data are used internally and are also transmitted to the North Carolina Community College System and to other external agencies.
The Office works with academic departments and support units to help them formulate planning goals and objectives and to assess their effectiveness in achieving their goals and objectives.
In addition, the Office is a resource for survey and questionnaire research about the college’s students, faculty, staff, programs, services, and operations.
Postition Duties - Executive Director WCC Endowment Corporation
Executive Director of Wilkes Community College Foundation
Wilkes Community College Foundation
B.S., Appalachian State University– Communications
The Executive Director oversees all aspects of the development office and the WCC Endowment Corporation.
- The Development Office manages:
- Grants Coordination
- Establishing endowed scholarship
- Events marketing & graphics
- Planned Giving
- WCC Retirees
The WCC Endowment Corporation a 501©(3) nonprofit organization, which exists solely to support and advance the objectives of WCC by raising funds. The WCC Endowment Corporation’s board of directors consists of up to 30 volunteer members.
Next Step Phase II – WCC Health Sciences Capatial Camapign (Herring Hall)
Annual Fund Drive
Valentine’s Dinner & Dance
Henry Moore Golf Classic
Current college priorities:
Next Step Phase II – WCC Health Sciences Center Capital Campaign (Herring Hall)
Annual Fund Drive priorities
Doc Watson Student Emergency Fund
Learning Service Project – Panama