Quality Enhancement Plan (QEP):
Empowering Communication, Strengthening Success

At Wilkes Community College, student success is at the heart of everything we do. Our Quality Enhancement Plan (QEP) is part of the college’s ongoing commitment to continuous improvement and is an integral component to the accreditation and reaffirmation process. The current QEP focuses on preparing students for success in the workplace through stronger professional communication skills.

What is the QEP?

The QEP is a college-wide initiative designed to enhance student learning and ensure WCC graduates are ready for the workforce. For this five-year plan, the focus is on workplace communication and helping students learn how to deliver clear presentations and write professional electronic communications.

Student Learning Outcomes (SLOs):

• Deliver clear, well-organized presentations.
• Compose concise and professional electronic communication.

Why Workplace Communication Matters

Strong communication skills are essential in today’s workplace. The QEP will help WCC students:

• Enter the workforce prepared to communicate professionally, reducing training time and boosting productivity.
• Improve teamwork, streamline projects, and minimize misunderstandings.
• Develop leadership potential for future career growth.

Programs Involved

Beginning in Fall 2025, the QEP will be embedded into the following programs:

• Applied Engineering Technologies
• Associate in Arts Teacher Preparation (AATP)
• Associate in Science Teacher Preparation (ASTP)
• Automotive Systems Technology
• Business Administration
• Criminal Justice
• Nursing
• Workforce Development & Community Education (HVAC and Residential Plumbing)

Additional programs will be added each year until all academic programs are included.

Measuring Success

WCC will use student learning data to track progress in communication skills. Baseline assessments are in place, with clear targets for improvement in areas such as clarity, professionalism, delivery, and use of visual or auditory aids.

Contact Information