Business, Management, and Administration

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The Business, Management, and Administration cluster includes careers in planning, organizing, directing and evaluating business functions essential to efficient and productive business operations. Since almost any workplace benefits from strong leadership and organizational support, business management occupations exist in all industries. WCC programs also foster the entrepreneurial spirit for those wanting to start their own businesses.

Upcoming Workforce Development and Community Education Courses

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This comprehensive curriculum includes images, exercises, learning games and instructive videos to increase your knowledge of the key concepts. It prepares you to take the Certified Medical Administrative Assistant (CMAA) certification exam through NHA (National Healthcareer Association). Upon completion the student will be prepare for a career in a veterinary office.

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our curriculum is specifically designed to prepare you for the Certified Billing and Coding Specialist (CBSC), Certified Medical Administrative Assistant (CMAA), and Certified Electronic Health Records Specialist (CEHRS) certification exams. It provides hands-on training with government-certified electronic health records software, billing forms, and bundled payments to minimize on-the-job training. A voucher for the CEHRS exam is included with the course ($150 value).

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our AHDI (Association for Healthcare Documentation Integrity) approved curriculum prepares you for the Registered Healthcare Documentation Specialist national certification exam; helps you gain the skills of both a medical transcriptionist and a specialized medical transcription editor; simulate the real world by training you on hundreds of authentic physician dictations; prepare you for the future of the industry as it relies more on speech recognition technology; and trains you to begin working from home immediately upon completion.

Enroll

This course provides an overview of business productivity applications. Topics may include wordprocessing, spreadsheets, and presentation software. Upon completion students should be able to demonstrate proficiency in producing professional business documents.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This program includes training in the five core Microsoft Office applications - Access, Powerpoint, Excel, Outlook and Word. You will have 101 hours of training covering beginning, intermediate, and advanced topics. Upon completion you will be prepared to take the Microsoft Office Specialist Master credential exam.

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This curriculum is designed to train you in office/electronic health record information as well as physical therapy aide care. It prepares you to take the Certified Electronic Health Records Specialist (CEHRS) and Certified Physical Therapy Aide Specialist (CPTAS) certification exams.

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-883-6210~The ASHP approved curriculum is specially designed to prepare you for the ASHP (American Society of Health System Pharmacist) certification exam and train you for careers in both retail and institutional healthcare setting. This program has an opportunity to obtain externships. A background check and drug screening are required for this program.

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our AHIMA approved curriculum will teach you to use all these codes - CPT, HCPCS, and ICD-10 including the new PCS procedural code set. It prepares you to take the Certified Coding Associate or Certified Professional Coder national certification exams offered by AAPC and help you gain hands-on experience on real-world records, so you are prepared for the workplace.

Enroll

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: CareerStep

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This NHA (National Healthcareer Association) approved curriculum is designed to train you on the industry-standard ezEMRx EHR software. It prepares you for the CMAA (Certified Medical Administrative Assistant) and CEHRS (Certified Electronic Health Records Specialist) certification exams. A voucher for the CEHRS certification exam is included with the program ($150 value).

Enroll

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Alleghany Center, Room 204

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED

Enroll

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 4:30 PM - 8:30 PM

Location: Wilkes Campus - Kendrick/Church Hall, Room 1507

Instructor: Glenn Reeves

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210 PRE-REGISTRATION REQUIRED, BOOK REQUIRED

Enroll

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:00 PM, 12:30 PM - 5:00 PM

Location: Wilkes Campus - Kendrick/Church Hall, Room 1507

Instructor: Glenn Reeves

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210 REQUIRED PRE REGISTRATON AND BOOK PURCHASE

This course provides an overview of business productivity applications. Topics may include wordprocessing, spreadsheets, and presentation software. Upon completion students should be able to demonstrate proficiency in producing professional business documents.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This program includes training in the five core Microsoft Office applications - Access, Powerpoint, Excel, Outlook and Word. You will have 101 hours of training covering beginning, intermediate, and advanced topics. Upon completion you will be prepared to take the Microsoft Office Specialist Master credential exam.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This curriculum is designed to train you in office/electronic health record information as well as physical therapy aide care. It prepares you to take the Certified Electronic Health Records Specialist (CEHRS) and Certified Physical Therapy Aide Specialist (CPTAS) certification exams.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our AHDI (Association for Healthcare Documentation Integrity) approved curriculum prepares you for the Registered Healthcare Documentation Specialist national certification exam; helps you gain the skills of both a medical transcriptionist and a specialized medical transcription editor; simulate the real world by training you on hundreds of authentic physician dictations; prepare you for the future of the industry as it relies more on speech recognition technology; and trains you to begin working from home immediately upon completion.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This comprehensive curriculum includes images, exercises, learning games and instructive videos to increase your knowledge of the key concepts. It prepares you to take the Certified Medical Administrative Assistant (CMAA) certification exam through NHA (National Healthcareer Association). Upon completion the student will be prepare for a career in a veterinary office.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-883-6210~The ASHP approved curriculum is specially designed to prepare you for the ASHP (American Society of Health System Pharmacist) certification exam and train you for careers in both retail and institutional healthcare setting. This program has an opportunity to obtain externships. A background check and drug screening are required for this program.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our AHIMA approved curriculum will teach you to use all these codes - CPT, HCPCS, and ICD-10 including the new PCS procedural code set. It prepares you to take the Certified Coding Associate or Certified Professional Coder national certification exams offered by AAPC and help you gain hands-on experience on real-world records, so you are prepared for the workplace.

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~This NHA (National Healthcareer Association) approved curriculum is designed to train you on the industry-standard ezEMRx EHR software. It prepares you for the CMAA (Certified Medical Administrative Assistant) and CEHRS (Certified Electronic Health Records Specialist) certification exams. A voucher for the CEHRS certification exam is included with the program ($150 value).

This course provides skills training in three competency areas related to the job performance for medical assistants: administrative office, laboratory, and clinical. Course work includes instruction in scheduling appointments, insurance coding and billing, medical transcription, computer operations, assisting with examinations/treatments, performing routine laboratory procedures, and ethical/legal issues associated with patient care. Upon completion, students will have the knowledge base to apply for national certification as a Medical Assistant.

Location: Online

Instructor: careerstep993

Comments: Marina Brannock mwbrannock859@wilkescc.edu 336-838-6210~Our curriculum is specifically designed to prepare you for the Certified Billing and Coding Specialist (CBSC), Certified Medical Administrative Assistant (CMAA), and Certified Electronic Health Records Specialist (CEHRS) certification exams. It provides hands-on training with government-certified electronic health records software, billing forms, and bundled payments to minimize on-the-job training. A voucher for the CEHRS exam is included with the course ($150 value).

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Ashe Campus, Room 300

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 33-903-3117 PRE-REGISTRATION REQUIRED contact tseatz648@wilkescc.edu

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 4:30 PM - 9:30 PM

Location: Online

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 33-903-3117 PRE-REGISTRATION REQUIRED contact rcgreer213@wilkescc.edu No automatic enrollment.

This course is designed for instructional areas related to individuals who want to become commissioned as an electronic notary. Topics include legal, ethical and procedural requirements of the Notary Act set forth in the General Statute 10B Article 2. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. Individuals must have current notary commission to participate in E-notary training. For more information, go to www.secretary.state. nc.us/notary/.

Time: 5:00 PM - 9:00 PM

Location: Online

Instructor: Ozie H Stallworth

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED WITH BECKY GREER NO AUTOMATIC ENROLLMENT

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Alleghany Center, Room 204

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 4:30 PM - 9:30 PM

Location: Online

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 33-903-3117 PRE-REGISTRATION REQUIRED contact rcgreer213@wilkescc.edu No automatic enrollment.

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Ashe Campus

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED; contact tseatz648@wilkescc.edu

This course is designed for instructional areas related to individuals who want to become commissioned as an electronic notary. Topics include legal, ethical and procedural requirements of the Notary Act set forth in the General Statute 10B Article 2. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. Individuals must have current notary commission to participate in E-notary training. For more information, go to www.secretary.state. nc.us/notary/.

Time: 5:00 PM - 9:00 PM

Location: Online

Instructor: Ozie H Stallworth

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED WITH BECKY GREER NO AUTOMATIC ENROLLMENT

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Alleghany Center, Room 206

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 33-903-3117 PRE-REGISTRATION REQUIRED contact rcgreer213@wilkescc.edu No automatic enrollment.

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Ashe Campus

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 336-903-3117 PRE-REGISTRATION REQUIRED; contact tseatz648@wilkescc.edu

This course is designed to provide instruction to individuals who want to become commissioned as a Notary Public. Topics include legal, ethical and procedural requirements of the Notary Act. Upon completion of this course with a passing exam grade of 80%, a person is eligible to make application with the NC Secretary of State office. For more information, go to www.secretary.state. nc.us/notary/.

Time: 8:30 AM - 12:30 PM, 1:00 PM - 5:00 PM

Location: Alleghany Center, Room 206

Instructor: Glenn Reeves

Comments: Becky Greer rcgreer213@wilkescc.edu 33-903-3117 PRE-REGISTRATION REQUIRED contact rcgreer213@wilkescc.edu No automatic enrollment.

Visit the WDCE page for a complete list of upcoming courses. Many courses are offered online via Ed2Go.

Is there a specific course you would like to see offered? Contact cbmiller923@wilkescc.edu.