The Wilkes Community College Small Business Center has a variety of seminars scheduled for June that support the development of new businesses and the growth of existing businesses. These seminars are offered at no charge to participants unless otherwise noted; however, attendees must pre-register to participate.
Setting the Stage for Great Customer Service – June 5, 2018, 8:00 a.m.-10:00 a.m. – Wilkes Chamber of Commerce
As a small business owner, do you spend your days being the face of an organization, on the front lines with customers who can be difficult, argumentative, or even aggressive? Karen Sabo, owner and operator of Performing Excellence, knows that giving great customer service is an underappreciated art. Using the principles of professional acting techniques, this seminar will teach you to look at customer service as a game you can win by making your customer happy. And you obtain an increased sense of play during the time you spend at work. A light breakfast will be served and door prizes awarded.
Boost or Not To Boost – June 12, 2018, 5:30 p.m.-6:45 p.m. – Alleghany Center
Facebook ads can be one of the most lucrative and high converting things you can do for your business but that pesky “boost” button can really trip up owners. Come learn how to use Facebook ads in a way that will give you a better return on investment and a leg up on your competition.
Small Business Q&A with a CPA – June 26, 2018, 5:30 p.m.-7:30 p.m. – Wilkes Campus
Do you have questions about taxes or accounting related to your small business? CPA David McClure will be available to answer your questions free of charge. Get answers to questions related to choosing business legal structures, hiring requirements, tax strategies, IRS requirements, NC Department of Revenue requirements, and any other items related to your small business taxes and accounting.
Visit www.ncsbc.net/center.aspx?center=75570to pre-register for seminars. To learn more about the Small Business Center and seminars, contact Laurie Brintle-Jarvis, SBC director, at 336-838-6166 or lsbrintle336@wilkescc.edu.
The Small Business Center Network, comprised of 58 small business centers throughout North Carolina, supports the development of new businesses and the growth of existing businesses by being a community-based provider of training, counseling and resource information.