Medical Assisting Program

The Medical Assisting curriculum prepares multi-skilled healthcare professionals qualified to perform administrative, clinical, and laboratory procedures.

Coursework includes instruction in scheduling appointments, coding and processing insurance accounts, billing, collections, computer operations, assisting with examination/treatments, performing routine laboratory procedures, electrocardiography, supervised medication administration; and ethical/legal issues associated with patient care.

Graduates of CAAHEP accredited medical programs may be eligible to sit for the American Association of Medical Assistants’ Certification Examination to become Certified Medical Assistants. Employment opportunities include physician’s offices, health maintenance organizations, health department, and hospitals.

A goal of the Medical Assisting A.A.S. program is to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains.

The Wilkes Community College Medical Assisting program is accredited by the Commission on Accreditation of Allied Health Education Programs ( upon recommendation of the Medical Assisting Education Review Board (MAERB).

Program Information

Wilkes Community College
Medical Assisting Program Outcomes
as reported to the Medical Assisting Education Review Board
2018 Annual Report

Cohort Year Retention Job Placement Exam Passage Graduate Satisfaction Employer Satisfaction
2017 100% 93.33% 80.00% 100% 100%
2016 82.14% 86.96% 66.67% 100% 93%
2015 88.89% 83.33% 76.00% 95% 100%
Graduates of the WCC Medical Assisting program will: 

  • Display professionalism by projecting a positive attitude, working as a team member, and showing initiative and responsibility.
  • Practice in a legal and ethical manner upholding the five high principles of the AAMA’s Code of Ethics.
  • Demonstrate competence and quality reasoning in the performance of administrative duties as outlined in the AAMA’s DACUM for entry-level medical assistants.
  • Demonstrate competence and quality reasoning in the performance of clinical skills as outlined in the AAMA’s DACUM for entry-level medical assistants.
  • Demonstrate competency in general business, administrative, and clinical areas on the certified medical assistant national examination (AAMA).
  • Basic Anatomy and Physiology
  • Orientation to Medical Assisting
  • Medical Law and Ethics
  • Medical Terminology
  • General Psychology
  • Administrative Office Procedures
  • Exam Room Procedures
  • Laboratory Procedures
  • Professional Interactions in Health Care
  • CPR First Aid and Emergency
  • Drug Therapy
  • Medical Insurance Coding

UNC-Greensboro (BS in Public Health)

Contact Information

Image of Erica Harper
Erica Harper, CMA(AAMA),MA, LPC,LCAS
Director-Medical Assisting and Human Services Technology
Phone: 336-838-6523
Getting Started

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Getting Started

Academic Calendar

february 2020

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