Medical Assisting
Coursework includes instruction in scheduling appointments, coding and processing insurance accounts, billing, collections, computer operations, assisting with examination/treatments, performing routine laboratory procedures, electrocardiography, supervised medication administration; electronic medical records management; and ethical/legal issues associated with patient care.
Graduates of CAAHEP accredited medical programs may be eligible to sit for the American Association of Medical Assistants’ Certification Examination to become Certified Medical Assistants. Employment opportunities include physician’s offices, health maintenance organizations, health department, and hospitals.
The Wilkes Community College Medical Assisting diploma program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon recommendation of the Medical Assisting Education Review Board (MAERB).
Program Goal
The goal of the WCC Medical Assisting Diploma program is to prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession.
Learning Outcomes
- Demonstrate competence and quality reasoning in the performance of administrative duties for entry-level medical assistants.
- Demonstrate competence and quality reasoning in the performance of clinical skills for entry-level medical assistants.
- Demonstrate competency in general business, administrative, and clinical areas on credential examinations.
Program Outcomes
Below are the Wilkes Community College Medical Assisting Program Outcomes as reported to the Medical Assisting Education Review Board:
Date | Retention | Job Placement |
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2022 | 80.00% | 90.91% |
2021 | 81.82% | 85.71% |
2020 | 84.00% | 83.33% |
2019 | 80.00% | 100.00% |
2018 | 75.00% | 93.33% |
Five Year Average | 80.16% | 90.66% |
Contact Information
Pathways
Technical Standards
The Medical Assisting program technical standards have been developed to inform students of the nonacademic essential functions of the program and profession. Examples are not all inclusive.
Standard | Essential Function | Examples |
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Communication Oral / Written |
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Mobility / Motor Skills |
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Physical Strength and Stamina |
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Sensory
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Environmental / Occupational Exposure |
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Field or Industry Professional Standards |
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Occupational Risks in Medical Assisting
Medical Assisting is a highly rewarding profession encompassing a wide range of administrative and clinical duties, enabling practitioners to contribute significantly in various healthcare settings. The Bureau of Labor Statistics has projected a remarkable 18% growth in this field from 2020 to 2030, highlighting its promising future.
As Medical Assistants work closely with healthcare providers and patients, their role involves the critical tasks of delivering quality healthcare and upholding patient safety. However, like any healthcare profession, Medical Assistants are exposed to certain occupational risks that demand attention and precautionary measures. These risks include:
- Exposure to infectious diseases: Medical Assistants may come into contact with infectious diseases, making it crucial to follow appropriate infection control procedures to minimize the risk of transmission.
- Sharps injuries: Accidental needlesticks or other sharp instrument injuries pose a potential hazard. Proper handling and disposal techniques and the use of safety-engineered devices can significantly reduce the risk of such injuries.
- Bloodborne pathogens and biological hazards: Medical Assistants handle blood samples and bodily fluids, necessitating adherence to strict protocols to prevent exposure to bloodborne pathogens and other biological hazards.
- Chemical and drug exposure: Working with various chemicals and medications carries the risk of exposure. Adhering to safety guidelines, utilizing personal protective equipment, and maintaining proper storage and handling practices are essential for minimizing the associated hazards.
- Ergonomic hazards: Medical Assistants may face ergonomic challenges resulting from lifting heavy objects, prolonged sitting, and repetitive tasks. Implementing proper lifting techniques, ergonomic workstations, and regular breaks can help mitigate these risks.
- Latex allergies: Some individuals may develop allergic reactions to latex, which is commonly found in medical gloves. Identifying latex-sensitive individuals and using latex-free alternatives can prevent adverse reactions.
- Stress: The demanding nature of the profession and exposure to critical situations can contribute to occupational stress. Implementing stress management techniques, fostering a supportive work environment, and promoting work-life balance are vital for the well-being of Medical Assistants.
Fortunately, the Occupational Safety and Health Act (OSHA) provides crucial safeguards for healthcare workers and patients. OSHA has established comprehensive standards to ensure the safety and wellbeing of those working in healthcare environments.
Accredited medical assisting programs play a pivotal role in educating students about the potential hazards they may encounter in their profession. These programs emphasize the importance of following protocols and fostering a workplace culture that prioritizes safety, ultimately equipping future Medical Assistants with the knowledge and skills necessary to navigate their roles with confidence and precaution.
By understanding and proactively addressing these occupational risks, Medical Assistants can continue to excel in their vital contributions to the healthcare field while safeguarding their own well-being and that of their patients.