Online learning offers students flexibility and an alternative way to take college courses that fit into a demanding schedule. These courses have the same learning outcomes as traditional courses and require just as much time and dedication. Students can complete courses and/or degrees 100% online. Other courses and degrees blend online and face-to-face instructions which many students prefer.
While online courses offer convenience, they create unique challenges for students and their families. Self-motivation, the ability to follow instructions, and basic computer skills are crucial for the successful online learner.
Students can access all their WCC resources from the WCC Prowler Student Portal page. Students will find will find important information and dates and should check the page often.
Password Reset is a service that allows users to manage their passwords for all their resources from one location. All users must enroll in Password Reset.
Self-Service is an online inquiry and registration system where students can register for classes, view grades, check financial aid status, and view class schedule.
Office 365 is a powerful suite of Microsoft applications, including Outlook email and OneDrive storage. Office 365 is the primary method of communication from the college to students and between students and their instructors. Students should check email in Office 365 every day.
Moodle is a learning management system where students will access online course materials and assignments for Internet, Hybrid, Web-Supported, Cyber , or even traditional face to face class.
WCC Prowler Student Help has step-by-step instructions on how to navigate the WCC resources. Students who are unable to log into their accounts or to reset their passwords can submit a Prowler Help Desk Request.
To provide post-secondary instruction through distance learning courses to students who reside in states other than North Carolina, WCC must meet a state’s requirements to legally offer those courses in that state. Currently, WCC is authorized or authorization is not required in the following states and territories:
The Republic of Palau
US Virgin Islands
Wilkes Community College is working to achieve compliance as established in HEOA 600.9 (c).
If an institution if offering post-secondary education through distance or correspondence education to students in a State where it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering post-secondary distance or correspondence education in that State. An institution must be able to document to the Secretary [of Education] the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002)
Distance learning students who wish to resolve a grievance should follow Wilkes Community College’s Student Grievance Process.
Distance learning students residing outside of North Carolina while attending Wilkes Community College should also follow the Student Grievance Process
The purpose of the Student Grievance Process is to determine equitable solutions to problems that might arise and to deal with these problems in a fair and just manner. This process is open to students and/or employees seeking a resolution for what is perceived to be unfair treatment in student-student or student-faculty/staff interaction.
The grievance process must be initiated within five school days after the aggrieved party becomes aware of the situation. For academic issues with curriculum courses, students are asked to attempt to resolve the matter by first talking with the faculty member involved, then the division dean, and lastly the senior academic officer. For academic issues for continuing education courses, students are asked to attempt to resolve the matter by first talking with the instructor involved, then the senior continuing education officer. For all other issues, students are asked to attempt to resolve the situation with the other party involved and, if unsuccessful, to contact the dean of student services. If the resolution is unsuccessful, the senior student services official should be contacted.
If the grievance cannot be resolved through Wilkes Community College’s Student Grievance Process, you may file a complaint with your state. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies. Wilkes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges.