Wilkes Community College Wilkes Community College
Wilkes Community College
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Human Services Technology

What is Human Services Technology? 

Human Services TechnologyAccording to the Occupational Outlook Handbook, “job opportunities for human service assistants appear to be excellent, particularly with applicants with appropriate secondary education. The number of social and human service assistants is projected to grow much faster than the average for all occupations...ranking among the most rapidly growing occupations.” 

Employers seek individuals with relevant work experience and education beyond high school. Degrees lead to variety of positions such as: Social Service Agencies, Group Homes, Sheltered Workshops, Day Programs, United Way Organizations, Nursing Homes, Volunteer Organizations, Domestic Violence Agencies, Substance Abuse Services

  • Typical Courses
  • Student Learning Outcomes
  • Additional Information
  • Checksheets
  • Contact Information

Typical Courses

  • Introduction to Human Services
  • Child Abuse and Neglect
  • Crisis Intervention
  • Developmental Psychology
  • Substance Abuse Overview
  • Interview Techniques
  • Addictive Process
  • Social Problems
  • Gerontology
  • Sociology of the Family

Student Learning Outcomes:

Graduates of the WCC Human Services Program will:

  • Interview clients using appropriate interviewing skills and document interview accurately.
  • Communicate effectively in writing and interpersonally with clients, service providers, and other professionals within a human services setting.
  • Recognize crisis situations and apply knowledge of first aid/safety, crisis intervention, child abuse, substance abuse and children/adolescents in crisis to such situations while determining options for the client.
  • Make appropriate client referrals to agencies within communities based upon knowledge of community resources.
  • Work effectively as a team member in human services settings.
  • Evaluate and apply relevant knowledge of human development, counseling, psychology, sociology and other quality research/information and research/compile additional information as needed.
  • Select or develop activities for a variety of populations based upon knowledge of needs/characteristics and lead appropriate activities.
  • Reason through human services issues with depth, breadth, and logic and apply ethical standards to process.

Occupational Outlook Handbook icon   Occupational Outlook Handbook

ED.Gov logoGainful Employment Information


Additional information and links coming soon.



Contact Information:

Erica A. Sales-Walker
Erica A. Sales-Walker
Lead Instructor,
Human Services Technology
(336) 838-6523